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Top 3 Questions Our Customers Ask

Top 3 Questions Our Customers Ask Us about HVAC Services

Posted by: admin | Posted on: 7, August 2015 | Posted in:Uncategorized | No Comment
We at EC&S believe that everyone deserves to have a healthy, comfortable home with a reliable HVAC system installed. Some of the most common questions we’re asked by customers revolve around cost and needs, and what they are receiving in return. Money should never be an issue when it comes to dependable, professional heating and AC service in Elizabethtown, and our staff strives to always provide honest, thorough and trustworthy products and service. Following are three of the most common questions our customers ask about Elizabethtown air conditioning repair service:
  1. What is the Cost for This?
    When it comes to your heating and air conditioning, more is involved than your family staying comfortable. It also involves a degree of health and safety as well. While the cost for different products and services differs depending on many different factors, our customers know they will always receive the very lowest competitive cost available. We offer industry-leading money-back guarantees, warranties, and extended services and programs to ensure our customers always get the full benefits of the money they invest in their systems. We also offer a wide variety of flexible financing options, from regular monthly payment options to promotional offers and more. The cost of services and products vary depending on the make, model, size, part cost, and similar variables. Our customers are always invited to contact EC&S for a personalized quote on services and products.
  2. Why Do I Need This?
    It’s very reasonable that people want to know everything about a product or service that they are investing in. At EC&S, we always want our customers to be informed, educated and comfortable with everything about a transaction, from the options available to them to the cost to why particular choices are better than others. We firmly believe that the only way to make the best decisions for your home, your family and your budget is to be well-informed; EC&S is committed to explaining the reasoning behind everything we do and everything we offer so that our customers are confident, happy and satisfied 100%.
  3. What is the Warranty?
    EC&S offers several different warranties and guarantees so that our customers are left with no doubts regarding the products and services they receive from us. In fact, we promise to give your money back if you’re not 100% satisfied with your services! We also offer a No Lemon Guarantee; our expert professionals install and use only the latest industry tools, methods, and technologies. Should your system break down during the warranty period and cannot be fixed, EC&S will provide a hotel room for you! We stand behind our policies of installation and workmanship excellence, no overtime charges for Comfort Club members, and extended warranties for replacement equipment. As part of the warranties on new equipment, we provide regular preventive maintenance checks to keep those warranties active.
When it comes to the very best furnace and AC repair service in Elizabethtown, PA, EC&S remains the leader of the pack. Our flexible financing options, warranties and guarantees, and commitment to our customers are unsurpassed, and we continue to serve Elizabethtown as well as all surrounding areas. Contact us today for more information or to schedule your appointment with us!
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